Guide on what to expect when arriving at Suvarnabhumi Airport or Phuket Airport

  1. Disembarking the Plane:
    • After landing, remain seated until the seatbelt sign is turned off and the plane comes to a complete stop.
    • Gather your belongings from the overhead compartments and under-seat storage.
  2. Immigration Procedures:
    • Follow the signs to the immigration hall. Have your passport, arrival card (TM.6), and any supporting documents ready.
    • Join the appropriate immigration queue based on your nationality and visa status (visa-exempt, visa on arrival, or visa holders).
    • Present your passport and arrival card to the immigration officer for inspection. Ensure that your passport is valid for at least six months beyond your intended stay in Thailand.
    • Answer any questions asked by the immigration officer truthfully and respectfully.
    • Once cleared, collect your passport and proceed to the baggage claim area.
  3. Baggage Claim:
    • Locate the baggage carousel assigned to your flight.
    • Keep an eye out for your luggage and retrieve it once it arrives on the carousel.
    • Ensure that you collect all your belongings before leaving the baggage claim area.
  4. Customs Clearance:
    • Proceed to the customs checkpoint after collecting your luggage.
    • Declare any dutiable or restricted items, if applicable, on your customs declaration form.
    • Green lanes are for passengers with nothing to declare, while red lanes are for those with items to declare. Choose the appropriate lane based on your situation.
  5. Arrivals Hall:
    • After clearing customs, you’ll enter the arrivals hall, where you’ll find various services and amenities, including currency exchange counters, ATMs, tourist information desks, and transportation options.
    • If you need assistance or have questions, feel free to approach the information desks staffed by airport personnel.
  6. Ground Transportation:
    • Depending on your destination, you have several transportation options available in Bangkok:
      • Taxi: Follow the signs to the taxi queue outside the arrivals hall. Use only the official airport taxis with meters. Ignore solicitations from unauthorized drivers.
      • Public Transportation: If you prefer public transportation, you can take the Airport Rail Link from the basement level of the airport to various destinations in Bangkok.
      • Car Rental: If you’ve arranged for a rental car, proceed to the car rental counters located in the arrivals hall.
      • Hotel Shuttles: Some hotels offer shuttle services for their guests. Check with your hotel in advance to see if this option is available.
  7. Safety and Security:
    • Stay vigilant and be mindful of your belongings, especially in crowded areas like the arrivals hall.
    • Beware of scams or touts offering unauthorized services. Stick to official channels for transportation and assistance.
    • Follow all instructions from airport staff and security personnel.

By following these steps and staying informed, you can navigate the arrival process at Suvarnabhumi Airport smoothly and efficiently, ensuring a stress-free start to your journey in Thailand.

For updated information, please visit the governments website.

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